Q&A
Q : What is the difference between Premium Photobook and Quality Photobook ?
A : Premium Photobook
• Printed on high-quality photo lab FUJIFILM paper
• Printed with the Digital Mini Lab Frontier Machine for vibrant and long-lasting colors
• Lay flat design open 180 degrees without any visible seams, providing full-frame images
• UV coating on every dage (in UV coating format)
• The cover can be chosen as acrylic or high-quality hardcover, giving a premium feel
• Printed with an 8-color inkjet system for a resolution of 2000 dpi.
Quality Photobook
• Printed on 160gsm art matte paper
• Printed with a 4-color digital system and laminated with matte finish on every page
• The cover is wrapped with a laminated matte sticker on solid board
• The inner cover is made of 160gsm rough art paper
• Jacket is made of 160gsm fine textured art paper
• Printed with an 8-color inkjet system for a resolution of 2000 dpi.
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Q : How many photos do Premium Photobook and Quality Photobook use?
A : Premium Photobook
- UV 20 pages 35 photos
- UV 30 pages 65 photos
- Non-UV 10 pages 10-15 photos
- Non-UV 20 pages 25 photos
- Non-UV 30 pages 37 photos
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- UV 20 pages 35 photos
- UV 30 pages 65 photos
- Non-UV 10 pages 10-15 photos
- Non-UV 20 pages 25 photos
- Non-UV 30 pages 37 photos
Quality Photobook
- Quality Photobook 40 pages 100 photos
- Quality Photobook 60 pages 150 photos
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Q : What image resolution should be appropriate for each type of product?
A : Photobook image size 3 MB or more
Canvas image size 3 MB or more
Photo ID image size 1 MB or more
Card image size 1 MB or more
Modern Frame image size 1 MB or more
Sticker Print image size 1 MB or more
Photo Print image size 1 MB or more
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Q : Price for additional Photobook pages (must be added in pairs)
A : Premium Photobook with UV can add up to 36 pages
- size 12x12 inch 50 baht per page
- size 10x10 inch and 8x10 inch 40 baht per page
Quality Photobook can add up to 120 pages
- size 12x12 inch 25 baht per page
- size 8.5x8.5 inch and A4 15 baht per page
* Premium Photobook Non-UV unable to add page
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Q : What is Modern Frame?
A : Modern Frame is the process of printing images on photo paper, laminating them with laminate,and mounting them on a special modern frame. It is lightweight and easy to install without damaging the wall. It comes with a stand in the box. The paper used is standard FUJIFILM photopaper, which gives a smooth texture and vibrant colors, just like the original. It is suitable fordecorating rooms without the need to damage the walls or as special gift for someone on speialoccasions.
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Q :How long does it take to produce and ship each type of droduct?
A :
- Photobook 5 - 7 business days
- Canvs 3 - 5 business days
- Photo ID 1 – 2 business days
- Card 1 – 2 business days
- Modern Frame 1 – 2 business days
- Sticker Print 1 – 2 business days
- Photo Print 1 – 2 bisiness days
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Q : How to the oder?
A : 1. Choose the product
2. Choose theme
3. Start creating
4. Add to cart
5. Payment
6. Waiting to receive the product
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Q : Product claim process
A : In case the received product is damaged or has any errors, we suggest that the customer sends pictures of the received product along with a description of the issue to the email popprintthailand@gmail.com in most cases, we will make the necessary repairs as quickly as possible after receiving the information from the customer. However, in some cases, if the damage or error cannot be verified through email alone, it may be necessary for the customer to send the item back for inspection before we can proceed with the repairs. Once our service team confirms that the customer needs to send the product back for inspection and repair, please send it to the address provided and indicate "Return for Claim" on the package. In the case of a replacement product we will notify you via email once the new product has been manufactured and successfully shipped.
**POP PRINT THAILAND reserves the right to claim the product within 7 days after receiving the product.
And accept to exchange only products damaged from production.**
_____________________________________________________________________________________________
Q : Request tax invoice
A : Customers can request tax invoice at the pick up & shipping step by selecting request tax invoice. and specify the address for issuing tax invoice (if not using the same address as the delivery address)
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Q : Other ordering channels
A : at POP PRINT, Big Camera and Wonder Photo Shop all branches
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Canvas image size 3 MB or more
Photo ID image size 1 MB or more
Card image size 1 MB or more
Modern Frame image size 1 MB or more
Sticker Print image size 1 MB or more
Photo Print image size 1 MB or more
_____________________________________________________________________________________________
Q : Price for additional Photobook pages (must be added in pairs)
A : Premium Photobook with UV can add up to 36 pages
- size 12x12 inch 50 baht per page
- size 10x10 inch and 8x10 inch 40 baht per page
Quality Photobook can add up to 120 pages
- size 12x12 inch 25 baht per page
- size 8.5x8.5 inch and A4 15 baht per page
* Premium Photobook Non-UV unable to add page
_____________________________________________________________________________________________
Q : What is Modern Frame?
A : Modern Frame is the process of printing images on photo paper, laminating them with laminate,and mounting them on a special modern frame. It is lightweight and easy to install without damaging the wall. It comes with a stand in the box. The paper used is standard FUJIFILM photopaper, which gives a smooth texture and vibrant colors, just like the original. It is suitable fordecorating rooms without the need to damage the walls or as special gift for someone on speialoccasions.
_____________________________________________________________________________________________
Q :How long does it take to produce and ship each type of droduct?
A :
- Photobook 5 - 7 business days
- Canvs 3 - 5 business days
- Photo ID 1 – 2 business days
- Card 1 – 2 business days
- Modern Frame 1 – 2 business days
- Sticker Print 1 – 2 business days
- Photo Print 1 – 2 bisiness days
_____________________________________________________________________________________________
Q : How to the oder?
A : 1. Choose the product
2. Choose theme
3. Start creating
4. Add to cart
5. Payment
6. Waiting to receive the product
_____________________________________________________________________________________________
Q : Product claim process
A : In case the received product is damaged or has any errors, we suggest that the customer sends pictures of the received product along with a description of the issue to the email popprintthailand@gmail.com in most cases, we will make the necessary repairs as quickly as possible after receiving the information from the customer. However, in some cases, if the damage or error cannot be verified through email alone, it may be necessary for the customer to send the item back for inspection before we can proceed with the repairs. Once our service team confirms that the customer needs to send the product back for inspection and repair, please send it to the address provided and indicate "Return for Claim" on the package. In the case of a replacement product we will notify you via email once the new product has been manufactured and successfully shipped.
**POP PRINT THAILAND reserves the right to claim the product within 7 days after receiving the product.
And accept to exchange only products damaged from production.**
_____________________________________________________________________________________________
Q : Request tax invoice
A : Customers can request tax invoice at the pick up & shipping step by selecting request tax invoice. and specify the address for issuing tax invoice (if not using the same address as the delivery address)
_____________________________________________________________________________________________
Q : Other ordering channels
A : at POP PRINT, Big Camera and Wonder Photo Shop all branches
A : Premium Photobook with UV can add up to 36 pages
- size 12x12 inch 50 baht per page
- size 10x10 inch and 8x10 inch 40 baht per page
- size 12x12 inch 25 baht per page
- size 8.5x8.5 inch and A4 15 baht per page
_____________________________________________________________________________________________
Q : What is Modern Frame?
A : Modern Frame is the process of printing images on photo paper, laminating them with laminate,and mounting them on a special modern frame. It is lightweight and easy to install without damaging the wall. It comes with a stand in the box. The paper used is standard FUJIFILM photopaper, which gives a smooth texture and vibrant colors, just like the original. It is suitable fordecorating rooms without the need to damage the walls or as special gift for someone on speialoccasions.
_____________________________________________________________________________________________
Q :How long does it take to produce and ship each type of droduct?
A :
- Photobook 5 - 7 business days
- Canvs 3 - 5 business days
- Photo ID 1 – 2 business days
- Card 1 – 2 business days
- Modern Frame 1 – 2 business days
- Sticker Print 1 – 2 business days
- Photo Print 1 – 2 bisiness days
_____________________________________________________________________________________________
Q : How to the oder?
A : 1. Choose the product
2. Choose theme
3. Start creating
4. Add to cart
5. Payment
6. Waiting to receive the product
_____________________________________________________________________________________________
Q : Product claim process
A : In case the received product is damaged or has any errors, we suggest that the customer sends pictures of the received product along with a description of the issue to the email popprintthailand@gmail.com in most cases, we will make the necessary repairs as quickly as possible after receiving the information from the customer. However, in some cases, if the damage or error cannot be verified through email alone, it may be necessary for the customer to send the item back for inspection before we can proceed with the repairs. Once our service team confirms that the customer needs to send the product back for inspection and repair, please send it to the address provided and indicate "Return for Claim" on the package. In the case of a replacement product we will notify you via email once the new product has been manufactured and successfully shipped.
**POP PRINT THAILAND reserves the right to claim the product within 7 days after receiving the product.
And accept to exchange only products damaged from production.**
_____________________________________________________________________________________________
Q : Request tax invoice
A : Customers can request tax invoice at the pick up & shipping step by selecting request tax invoice. and specify the address for issuing tax invoice (if not using the same address as the delivery address)
_____________________________________________________________________________________________
Q : Other ordering channels
A : at POP PRINT, Big Camera and Wonder Photo Shop all branches
A : Modern Frame is the process of printing images on photo paper, laminating them with laminate,
and mounting them on a special modern frame. It is lightweight and easy to install without
damaging the wall. It comes with a stand in the box. The paper used is standard FUJIFILM photo
paper, which gives a smooth texture and vibrant colors, just like the original. It is suitable for
decorating rooms without the need to damage the walls or as special gift for someone on speial
occasions.
_____________________________________________________________________________________________
Q :How long does it take to produce and ship each type of droduct?
A :
- Photobook 5 - 7 business days
- Canvs 3 - 5 business days
- Photo ID 1 – 2 business days
- Card 1 – 2 business days
- Modern Frame 1 – 2 business days
- Sticker Print 1 – 2 business days
- Photo Print 1 – 2 bisiness days
_____________________________________________________________________________________________
Q : How to the oder?
A : 1. Choose the product
2. Choose theme
3. Start creating
4. Add to cart
5. Payment
6. Waiting to receive the product
_____________________________________________________________________________________________
Q : Product claim process
A : In case the received product is damaged or has any errors, we suggest that the customer sends pictures of the received product along with a description of the issue to the email popprintthailand@gmail.com in most cases, we will make the necessary repairs as quickly as possible after receiving the information from the customer. However, in some cases, if the damage or error cannot be verified through email alone, it may be necessary for the customer to send the item back for inspection before we can proceed with the repairs. Once our service team confirms that the customer needs to send the product back for inspection and repair, please send it to the address provided and indicate "Return for Claim" on the package. In the case of a replacement product we will notify you via email once the new product has been manufactured and successfully shipped.
**POP PRINT THAILAND reserves the right to claim the product within 7 days after receiving the product.
And accept to exchange only products damaged from production.**
_____________________________________________________________________________________________
Q : Request tax invoice
A : Customers can request tax invoice at the pick up & shipping step by selecting request tax invoice. and specify the address for issuing tax invoice (if not using the same address as the delivery address)
_____________________________________________________________________________________________
Q : Other ordering channels
A : at POP PRINT, Big Camera and Wonder Photo Shop all branches
A :
- Photobook 5 - 7 business days
- Canvs 3 - 5 business days
- Photo ID 1 – 2 business days
- Card 1 – 2 business days
- Modern Frame 1 – 2 business days
- Sticker Print 1 – 2 business days
- Photo Print 1 – 2 bisiness days
_____________________________________________________________________________________________
Q : How to the oder?
A : 1. Choose the product
2. Choose theme
3. Start creating
4. Add to cart
5. Payment
6. Waiting to receive the product
_____________________________________________________________________________________________
Q : Product claim process
A : In case the received product is damaged or has any errors, we suggest that the customer sends pictures of the received product along with a description of the issue to the email popprintthailand@gmail.com in most cases, we will make the necessary repairs as quickly as possible after receiving the information from the customer. However, in some cases, if the damage or error cannot be verified through email alone, it may be necessary for the customer to send the item back for inspection before we can proceed with the repairs. Once our service team confirms that the customer needs to send the product back for inspection and repair, please send it to the address provided and indicate "Return for Claim" on the package. In the case of a replacement product we will notify you via email once the new product has been manufactured and successfully shipped.
**POP PRINT THAILAND reserves the right to claim the product within 7 days after receiving the product.
And accept to exchange only products damaged from production.**
_____________________________________________________________________________________________
Q : Request tax invoice
A : Customers can request tax invoice at the pick up & shipping step by selecting request tax invoice. and specify the address for issuing tax invoice (if not using the same address as the delivery address)
_____________________________________________________________________________________________
Q : Other ordering channels
A : at POP PRINT, Big Camera and Wonder Photo Shop all branches
_____________________________________________________________________________________________
A : In case the received product is damaged or has any errors, we suggest that the customer sends pictures of the received product along with a description of the issue to the email popprintthailand@gmail.com in most cases, we will make the necessary repairs as quickly as possible after receiving the information from the customer. However, in some cases, if the damage or error cannot be verified through email alone, it may be necessary for the customer to send the item back for inspection before we can proceed with the repairs. Once our service team confirms that the customer needs to send the product back for inspection and repair, please send it to the address provided and indicate "Return for Claim" on the package. In the case of a replacement product we will notify you via email once the new product has been manufactured and successfully shipped.
**POP PRINT THAILAND reserves the right to claim the product within 7 days after receiving the product. And accept to exchange only products damaged from production.**